Service Call Survey

Please share your opinion about your recent on-site service call experience. We strongly value your views and will utilize your input to improve our services. Feedback specifics will not be shared with anyone. We appreciate your participation in this survey.

1. Thinking about when you scheduled this service call with A Walsh Imaging, please indicate if you agree or disagree with the following. You were satisfied with the...

Office personnel's knowledge:

Office personnel's courteousness:

Convenience of the appointment:

Response time to your service call:

Hours of operation for service calls:

Overall satisfaction with phone call:

2. Now, think about when we arrived for the service call to your facility. Please indicate if you agree or disagree with the following. The A Walsh Imaging service technician...

Arrived when scheduled:

Greeted you in a courteous manner:

Was friendly:

Was professional:

Appeared clean/well-groomed:

Satisfactorily completed job:

Showed respect for your facility:

Provided overview of work:

Answered all of your questions:

3. Were you satisfied with the quality of the work performed?

Satisfied with quality of work:

4. Were you satisfied with the on-site experience?

Satisfied with on-site experience:

5. What, if anything, could we do to improve your next service call experience?

Please provide the following information as it appears on your service ticket. This information is required in order to validate that you are an A Walsh Imaging client.

All fields must be completed.